A Little Time Can Make a Big Difference

Jumbo, a supermarket chain in the Netherlands, recently introduced a new checkout called a Kletskassa, which translates to “chat checkout”. This is a lane for those who are not in a rush and would like to chat with their cashier.

The idea began when it was revealed that 33% of seniors in the country felt lonely and disconnected from their neighbours and their communities. Realizing that their grocery stores acted as meeting places in the community, Jumbo intentionally created spaces where people could connect. In addition to the new slow lane, the stores have also installed “chat corners” where customers can have a cup of coffee and visit. The project has been so popular with the older age group that the slow lane is now open to anyone who would like a short visit as they go about their day.

I believe that we need some slow lanes in our lives! When asked, “How are you?” most people reply, “I am fine”, but people are not fine. They are worn out. They are lonely. They are struggling to find meaning in their life. They are desperately trying to feel good about who they are and what they are doing. In short, everyone you know could use a kind word, a little encouragement or, at least, someone to simply notice them.

The good news is that it does not take any special skill to solve this problem. All it takes is a little time and effort. Write a note and tell someone what you appreciate about them. Call a friend just to chat. Offer sincere compliments to your coworkers. The issue is not that we do not care or think nice things about others. The issue is that we do not slow down long enough to express those good thoughts and feelings.

Instead of rushing from one thing to the next, can we make some room for each other in our lives? Can we enjoy just being here instead of always thinking about the next thing? Can we tell people how much they mean to us?

That little investment of time would make a huge difference.

“Be devoted to one another in love. Honor one another above yourselves” (Romans 12:10).

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